Privacy Policy

Our Website - general brochure - Single controller - GDPR Policy

Privacy Notice

This is our Privacy Notice to you about how we use and share your personal data. We are the Data Controller and our legal name is HSB Renewable Energy Ltd.

We collect the personal data you provide us when you fill in the blanks in the website forms.

We also collect personal data from you when you fill in a contact form, from our cookies (see our Cookie Policy), when you call us, when you email us for any reason, when you speak with us face to face, when you fill out paper-based documents, or when you contact us through Facebook.

To fulfil the request or other order we use your data to allocate you the brochure, information, materials, any goods, manage and track your request or order, update you on progress, generate delivery notes and invoices, process payments and administration generally.

It is in our legitimate interests to use and share your personal data manage our business, to do our accounts, to identify other things you may like from us, interact with providers of services to us, to protect society, and protect your and our interests. We will pass it to businesses we sell all or part of our business to in the future.

The following is a list of the outside parties we use and share your data with:

·      Quickbooks - https://www.intuit.com/privacy/statement/

·      Accountant

·      PClip - https://pclip.net/contact-paperclip-mcs-software-installer-pclip-uk.html

·      Moneypenny - https://www.moneypenny.com/uk/privacy/

·      Certification Bodies, NICEIC , MCS, HIES, RECC, NAPIT

·      SP Energy Networks - https://www.spenergynetworks.co.uk/pages/privacy.aspx

·      Western Power- https://www.nationalgrid.co.uk/privacy-policy

·      Travis Perkins - https://www.travisperkins.co.uk/content/privacy-policy

·      Thorncliffe Building Supplies - https://www.thorncliffebs.co.uk/

·      Segen - https://www.segenconsulting.com/privacy-policy

·      Midsummer Energy - https://midsummerenergy.co.uk/privacy-policy

·      Waxman Energy - https://www.waxmanenergy.co.uk/privacy-policy/

·      Tesla Energy - https://tesla-energy.net/privacy-policy/

·      GivEnergy - https://givenergy.cloud/privacy 

·      SolaX - https://www.solaxpower.com/privacy-policy/

·      Alpha ESS - https://www.alphaess.com/privacy-policy

·      GTC UK - https://www.gtc-uk.co.uk/privacy-policy/

·      Electricity North West - https://www.enwl.co.uk/misc/privacy-policy/

·      We may also share your data with various Delivery companies relevant to the completion of the contract

·      Facebook - https://www.facebook.com/privacy/policy/

·      Microsoft 365 - https://privacy.microsoft.com/en-gb/privacystatement

Some outside service providers act as our data processor but may also act as data controller for some aspects of their services.

We use cookies. You can set your cookie preferences by clicking the pop up at the bottom of your screen. You can view our cookies policy by clicking here.

We combine the personal data given over the website with data we get from paper documents, data you provide over the telephone (including any text or other messages), and other sources.

We will keep your data for 7 years after the year you order it so we can comply with contract law issues, product liability issues, insurance issues, company law obligations, record keeping for accounting and tax audits. If there are any complaints or questions on product liability or insurance issues we will keep your data for 6 years after the matter is dealt with. We may hold onto data were there are legal reasons to retain it.

We might use data for different purposes if similar or necessary to what it was initially collected for.

You have rights in relation to your data to ask to know what we process, access it, request correction if wrong or deletion, restrict or object to processing, request a copy is sent to another organisation, withdraw any consents and complain to the Information Commissioner. You can find out more by contacting us.

We have put in place appropriate security measures in relation to your data.

telephone [ ] text/MMS [ ] post [ ] and those of others we think you will like [ ] and may pass your details to others for them to market you directly [ ]

You can contact us by email at info@hsbrenewables.co.uk or telephone 01244 952496 or post Unit 1, Pendle Court Evans Way, Shotton, Deeside CH5 1QJ.

We will update our Privacy Notice occasionally and it will replace any prior version. The date of this notice is 14^th July 2023.

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